We will ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out a transaction that you have requested such as receiving information about charlesandminerva.com products and services, entering a contest, ordering e-mail newsletters, signing up for an event or training, or when purchasing. The personal information we collect may include your name, title, company or organization name, e-mail, phone, or home address and credit card information.
The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the site, analyze trends and administer the site. Some of our sites collect information about your hardware and software in order to provide a requested service.
Charles and Minerva technical communities provide opportunities to interact with Charles and Minerva employees, experts, and your peers in order to share knowledge and news about Charles and Minerva products and related technologies. In order to avoid your e-mail address or other personal information from being gathered and used by others for inappropriate or harmful purposes. The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized.
In support of these uses, Charles and Minerva may use personal information to provide you with more effective customer service, to improve the Site and any related Charles and Minerva products or services, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests. In order to offer you a more consistent experience in your interactions with Charles and Minerva, information collected by CharlesandMinerva.com may be combined with information collected by other Charles and Minerva services.
We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about other Charles and Minerva products and services, and/or share information with Charles and Minerva partners so they may send you information about their products and services.
We merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. In some limited-entry sections of CharlesandMinerva.com, with your approval, we will combine site-visitation data with your personal information in order to provide you with personalized content. If you decline permission, we will not provide you the personalized service and won't merge your personal information with site-visitation data.When you sign up for a newsletter or agree to receive promotional e-mail, CharlesandMinerva.com may use customized links or similar technologies to track e-mail links that you click. We may associate that information with your personal information in order to provide you more focused e-mail communications or purchase information. Each e-mail communication includes an unsubscribe link allowing you to stop delivery of that type of communication.